Identifying human behavior across a society is the focus of many sociologists. As an analyst, identifying human behavior through data is my interest. Whether I am looking at sales data, cost per unit, economic forecasts, or even toilet usage charts, looking at data patterns can identify key changes in behavior.
Take a look at the chart [...]
As you all know, I am a huge fan of Starbucks, not because their coffee is great or their food is better than local places, but because Starbucks has become an American institution that defines the calendar year.
Take the holidays for instance. Starbucks makes the following changes:
A) They decorate their stores with garland, lights, ornaments, [...]
Immersion is the concept of surrounding yourself with a given subject to concentrate on learning it.
The GOOD
The good is that immersion is a very efficient way of learning something. You can jam pack a lot of information in a very narrow window of time. Picking up the basics of a new language or skill is [...]
Knowing something is half the battle. Communicating that something is the other half, but that is the subject of another post.
Knowing how your customers use your product and how they want to interact with you is a great thing. Two major steps toward becoming customer oriented.
But then you realize that what you know, might not [...]
Metrics are the individual numbers that relate to other numbers that tell a story. Often, these are the numbers that people of all levels of the company use to make decisions.
If a company has a firm grasp of their metrics, fully understand their engine, and have reporting in the right places, there can be some [...]
